REGIONAL LIBRARY SYSTEM
EXECUTIVE ALIGNMENT, ORGANIZATIONAL ASSESSMENT & CHANGE STRATEGY
Industry: Nonprofit / Regional Library System
Engagement Type: Hybrid (In-Person and Virtual)
Service Areas: Executive Coaching, Organizational
Assessment, Change Management, Leadership
Alignment, Communication Strategy
The Challenge
A regional library system supporting eight county library systems and more than 28 public library branches was experiencing significant organizational change. A new CEO had recently joined the organization during a period of executive turnover, board transition, organizational relocation, and leadership uncertainty.
The organization faced communication challenges, resistance to change, unclear executive responsibilities, low trust, cultural tension, and concerns regarding employee retention. Executive leaders were operating with overlapping responsibilities and lacked a shared framework for decision-making and communication. Without intervention, the organization risked increased staff turnover, continued leadership conflict, reduced employee engagement, and difficulty meeting strategic goals across the region.
Our Approach
Jabbar HR Solutions partnered with leadership to provide executive coaching, organizational assessment, leadership alignment, and change management support. The engagement included:Â Â
- Executive coaching
- Executive alignment strategy sessions
- Organizational culture assessment
- Employee engagement survey
- DISC communication and work-style assessment
- Executive mediation and conflict resolution
- Change management roadmap development
- Executive communication strategy
- Leadership role clarification using a RACI framework
- Findings and recommendations report
- Town hall facilitation
- Lessons learned review
- Employee handbook and compliance support
- Hiring support for key operational positions
The Impact
The engagement helped leadership successfully navigate a highly complex transition without significant staff turnover despite early concerns regarding resignations and employee dissatisfaction.
The organization achieved a 100% employee survey participation rate, providing leadership with valuable insight into employee concerns, organizational culture, communication gaps, and opportunities for improvement. Leadership alignment improved significantly, communication became more effective, executive responsibilities became clearly defined, and the organization developed a long-term roadmap for managing change and strengthening organizational culture.
Key Outcomes
- 100% employee survey participation
- Improved executive team alignment
- Stronger leadership communication
- Clearer executive roles and responsibilities
- Reduced turnover risk Long-term change management roadmap established
- Enhanced leadership effectiveness through coaching Improved board and executive collaboration
THE CHALLENGES YOU'RE FACING TODAY DON'T HAVE TO DEFINE TOMORROW.
Whether you’re leading change, developing leaders, or transforming culture, Jabbar HR Solutions provides the expertise and partnership to help you move forward with confidence.