Public Education Association Agency
Leadership Development for Supervisors and Managers
Industry:Â Government / Education
Engagement Type:Â Multi-Month Leadership Development Initiative
Service Areas:Â Leadership Development, Coaching, Communication, Emotional Intelligence, Employee Engagement
The Challenge
A large public education agency sought to strengthen leadership capabilities among supervisors and managers responsible for supporting employees across multiple locations.
The organization was experiencing communication challenges, inconsistent leadership practices, employee engagement concerns, and an increase in employee complaints requiring management intervention.
Our Approach
Jabbar HR Solutions designed and facilitated a multi-month leadership development program for approximately 250 managers and supervisors.
Training topics included:
- Emotional intelligence
- Communication styles
- Conflict styles
- Coaching and feedback
- Employee engagement
- Leadership influence
- Accountability
- Performance conversations
- Motivation and team development
The Impact
Participants developed stronger communication skills, increased self-awareness, improved coaching abilities, and gained practical tools to support employee development and engagement.
The organization reported measurable improvements in engagement and a significant reduction in employee complaints related to manager communication.
Key Outcomes
- Approximately 250 supervisors and managers trained
- 28% increase in employee engagement
- 42% reduction in employee complaints related to management communication
- Improved leadership consistency
- Enhanced coaching and feedback capabilities
- Stronger manager-employee relationships.
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